Karen was great in every aspect of home searching, finding, and buying. Her response time to give home suggestions and make appointments was however quick OUR schedule would allow. She has great knowledge of the process / paperwork that we tend to get overwhelmed with, and she is and should be your first contact if any problems arise. She takes charge of the situation when needed and resolves issues and questions immediately. We felt that she pointed out the pros and cons of the properties we visited, which I'm sure is difficult when seeing it for the first time. We recommend Karen with full enthusiasm!